用英语写一封投诉信（内容如下），要求按照投诉信的格式

要求多少字百？
To (店的名度字知)：
I brought an English-Chinese Dictionery from your esteemed bookstore last month when I was on my business trip in Shanghai. But it was so dispointing that I found that above 10 pages in that dictionery were missing after I arrived home. So I mailed that dictionery along with this letter. Please mail another new dictionery back to me as soon as possible.
Wang Ming
这样应该道可以了，欢版迎追问~权

My friend and I went to purchase some souvenirs in your shop, but the clerk refused to clean the dust on copper statue when we decided to buy one. And he murmured my friend was stupid. This is really accepated by us.
So dear manager I really hope you can investigate this case and give us an answer.

Zhang Yu
英文投诉信格式及范文如下：
　　Dear ______,
　　①I am ______(自我介绍). ②I feel bad to trouble you but I am afraid that I have to make a complaint about.
　　③The reason for my dissatisfaction is ______(总体介绍). ④In the first place, ______(抱怨的第一个方面). ⑤In addition, ______(抱怨的第二个方面). ⑥Under these circumstances, I find it ______(感觉7a686964616fe58685e5aeb9339)to______(抱怨的方面给你带来的后果).
　　⑦I appreciate it very much if you could ______(提出建议和请求), preferably ______(进一步的要求), and I would like to have this matter settled by ______(设定解决事情最后期限). ⑧Thank you for your consideration and I will be looking forward to your reply.
　　Yours sincerely,
　　Li Ming

英文投诉信范文

Dear Mr. Chang:
　　On September 10, our order for 280 womens cotton sweaters was duly received, but we regret to say that 40 cotton sweaters in white color were seriously soiled.
　　We had the case investigated immediately, and the result shows the damage was due to improper packing, for which the suppliers are definitely responsible.
　　Needless to say, we have suffered a great loss from this, as we cannot sell the sweaters in this condition to our customers. We ask you to conduct investigation at your end and reply to us.
　　Sincerely yours,

Dear manager:
One month ago, bceause the recommendation of your salesperson,i bought a Japanese TV . But now ,i'm afraid i will complain about it's bad quality. First, the picture is very unclear.And then ,it doesn't have the voice sometimes.So, this TV not only doesn't take any happiness to us,but also take the big problem to us .
I am the frequent customer of your shop,and like your message "customer first,serve God". Now, i want to change the TV. Or else, i would rather refund the money.I still keep the invoice.
I am looking forward to your satisfied reply!

自己翻译的 希望符合您的要e799bee5baa6e78988e69d83334求！