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R:Good morning, sir .can I help you? 早上好先生,有什么可以帮到您? G:Morning .l would like to check out. 早上好,我想办理退房。
R:Certainly. Can I have your name and room number? 好的!您可以告诉我您的名字和房间号码吗? G:Thomas Dickson in Room 1218 托马斯.迪克逊 房间号码是1218.
R: A double room for two nights at 800RMB per/night, the meals that you had at the hotel are
250RMB….Here is your bill please check it.
一间双人房住两晚,每晚房费是800元,您在酒店餐厅的消费是250元。。。这e799bee5baa6e4b893e5b19e362是您
的账单请您核对一下。
G: Sorry, l am not clear about this item. 不好意思,我对这项消费表示不理解。
R: Oh. This is for the phone calls you made from your room. 这是您从房间内拨打的电话账单。 G: But I didn’t make any calls. 但是我并没有拨打任何电话。
R: Oh, just a moment. l’ll check it . l’m terribly sorry sir .we made a mistake.we will deduct it
from you bill right away.
请您稍等一下我查一下。非常抱歉,是我们的失误,我立即从账单中扣除此项收费。 G: It seems correct now .Can I pay by credit card? 现在看起来账单是正确的了。
R : Yes, Sir. We will cancel your pre-authorization and charge your bill by Credit Card. 好的,先生。我们将会取消您之前刷的预授权再重新收取您的费用。 G: Yes. 好的
R : Have a nice day! We hope to see you again!
好的!先生。祝您有愉快的一天,我们期待能再次见到您!
酒店入住与退房e799bee5baa6e79fa5e98193e4b893e5b19e362 英语对话
Man: Hi. I have a reservation for tonight, and I just want to check in.
Hotel Clerk: Sure. What's your name?
Man: Uh. Mike Adams.
Hotel Clerk: Okay. Let me check here. Um. Here's your key to open your door. You're in room 360. Just walk down this hall [Okay.], and you'll see the elevators on your right.
Man: Oh, okay, and what time is the restaurant open for breakfast?
Hotel Clerk: It serves breakfast from 6:30-10 a.m.
Man: Oh, okay. And, uh, where's the exercise room? I'd like to, you know, run a couple of miles before going to bed tonight.
Hotel Clerk: It's on the second floor, and it's open til 10 tonight [Okay.], but the treadmill isn't working.
Man: Oh, oh well. And one final question. Do you have wireless Internet in the rooms?
Hotel Clerk: We DO [Ah!]. . . for $7.95 a night.
Man: Uhhh, I thought something like that would be free.
Hotel Clerk: No, sorry, sir but you can get free wireless access if you sit in the parking lot on the far north side. [Oh!] You see, the hotel next to us has wireless and . . . .
Man: Oh, great. Um, and uh . . . forget that. And every room has a refrigerator, right?
Hotel Clerk: Well, we can have one put in your room for an additional ten dollars a night.
Man: Ahhhh. I thought something like that would be included in the price of the room.
Hotel Clerk: Sorry, sir.
Man: Well, you know, it . . . it kind of irks me it when hotels nickel-and-dime their customers like this. I mean, I checked with sev(eral hotels) . . . I mean I checked with sev(eral hotels) . . .
Hotel Clerk: You really should have checked this one too, shouldn't you have, buddy.
Man: (Laughing) I . . . I guest that I . . . I'm all flustered now. I mean all the other hotels provide these amenities for free.
Hotel Clerk: Sorry, sir. It's just the way it is at this hotel.
Man: And the bed? Is that extra too?
Hotel Clerk: Of course . . . NOT.
Man: Oh. I've had it. I'll just try the hotel across the street. I'm sure they'll give me better service.
Hotel Clerk: Okay, but you'd be canceling your reservation here, so we'll have to charge you a cancellation fee of 50% of the cost of the room.
Man: Ahhhh, forget it. I can't win either way. What's my room again?
Hotel Clerk: Three sixty (360).
Man: Ughhhhhh!!!
今天房价打完折后的价格是多少
就出示身份证
是否需要无烟楼层7a686964616fe4b893e5b19e338
预收的押金以何种方式支付 现金或信用卡
请留电话 有贵重物品前台可以免费寄存
凭房卡可以免费享用早餐 早餐时间地点 还可以免费使用游泳池和健身房 及退房时间
是否需要行李服务或其他的服务
指示电梯方向 祝客人住店愉快
What is the price of today's house prices after the break?
To produce an identity card
Do you need a smoke-free floor?
How does the deposit in advance pay the cash or credit card
Please leave a telephone with valuables front desk can be parked free of charge
Breakfast is served free of charge by breakfast card. Free access to pool and gym and check-out time
Whether you need a baggage service or other services
Instruct the elevator to wish guests a pleasant stay
酒店退房的英语对话如下:
A: Hello. Are you checking out now?
A:您好,您要结账退房了吗?
B: Yes. We're sorry. I know we're a few minutes late.
B:是的,对不起,我知道我们晚了几分钟。
A: That's no problem. It's always really busy at check out time anyway.
A:没关系的,反正在退房的时候总是会很忙的。
B: Oh, really. Thanks a lot.
B:哦,是吧,谢谢。
A: How was everything?
A:一切都还好吗?
B: Everything was good. We are very satisfied with the room. The beds were really comfortable. The staff here is friendly and helped us a lot. This is a really good hotel.
B:一切都很好,我们对房间非常满意,床特别舒服。这里的工作人员都非常友好,也给了我们很多帮助,这e5a48de588b6e799bee5baa6331确实是一个好饭店。
A: I'm glad you liked it.
A:非常高兴你们喜欢这里。
B: Yes, we did.
B:是的,我们确实很喜欢这里。
A: Will you pay with your credit card?
A:您要用信用卡付款吗?
B: No. I'll give you cash.
B:不,我给你现金。
A: OK. So the total comes to $124.
A:好的,一共是124美元。
B: I thought it was S 115. That's what they said yesterday when we checked in.
B:我还以为是115美元,昨天我们登记入住的时候,你们就是这样告诉我们的。
A: Yes, but there is an extra charge on your bill.
A:是,但是您的账单上还有一项附加费用。
B: Oh, I forgot. I ordered something to eat yesterday. Sorry.
B:哦,我忘了,我昨天点了些吃的,对不起。
A: No problem. So, here's your change. Now, would you give me your room keys?
A:没关系,那么,这是找给你的钱。您现在能把房间的钥匙给我吗?
B: Of course. Here you are.
B:当然可以,给。
A: Thanks. Good bye!
A:谢谢,再见!