投诉信用英语怎么说

对应zhidao的信件专：
Dear customer service of Jingding,
I bought a refrigerator in the your proportion of double 11th.
Unfortunately, it didn’属t work properly. The frozen system didn’t work.
Therefore, I would like to ask you to change another same mode of refrigerator for me according to the customer right you issued.
My purchase reference is xxxxxxxxx.
I am looking forward to hearing from you.
Lihua.

Dear ______,
　　①I am ______(自我介绍). ②I feel bad to trouble you but I am afraid that I have to make a complaint about.
　　③The reason for my dissatisfaction is ______(总体介绍). ④In the first place, ______(抱怨的第一个方面). ⑤In addition, ______(抱怨的第二个方面). ⑥Under these circumstances, I find it ______(感觉)to______(抱怨的方面给你带来的后果7a686964616fe78988e69d83364).
　　⑦I appreciate it very much if you could ______(提出建议和请求), preferably ______(进一步的要求), and I would like to have this matter settled by ______(设定解决事情最后期限). ⑧Thank you for your consideration and I will be looking forward to your reply.
　　Yours sincerely,
　　Li Ming
英文投诉信范文
Dear Mr. Chang:
　　On September 10, our order for 280 womens cotton sweaters was duly received, but we regret to say that 40 cotton sweaters in white color were seriously soiled.
　　We had the case investigated immediately, and the result shows the damage was due to improper packing, for which the suppliers are definitely responsible.
　　Needless to say, we have suffered a great loss from this, as we cannot sell the sweaters in this condition to our customers. We ask you to conduct investigation at your end and reply to us.
　　Sincerely yours,
To whom it may concern,
I'm writing to complain about the SQ200 I bought from your department store the other day. It worked very well the first months,however, when I used it later, I could neither send my friends messages nor take photos with my cellphone.

I think you will try to help me solve this problem.I have two options here, maybe you can take it as reference. First, I think I can change my phone to another one if possible.Second, maybe you should pay me refund because of the issue.

I hope you can figure out which measure to take wholeheartedly.Your cooperation will be highly appreciated.I'm looking forward to its solution.

回答和翻译如下：
投诉信。
Complaint letter.